At Service First, we are available to assist you with any or all aspects of the database development process, from process analysis to database design and development to implementation, training and documentation. We believe that it is important to involve the customer in every step of the database development process.

• Proposal
  We begin the whole process by meeting with you to discuss your database application needs and our capabilities. From there, we develop a proposal for you, detailing the work to be done and the estimated hours and timeframe in which to complete the project.

• Process Analysis
  Once we both agree on the project's initial scope, we begin the actual database development process by meeting with you to gather information about your current business processes.

• Database Design
  After we have discussed your current business processes and needs, we are able to set up the initial database design.

• Database Development
  The next step is to start developing the database application. Throughout this process, we typically meet with you on a regular basis to ensure that we remain on track with your application needs and desires.

• Implementation
  Once the database is developed to your satisfaction, we will work with you to implement and make a smooth transition to the new system.

• Training
  The best way to pave a smooth transition to a new system is to ensure that all employees who will be using the system are adequately trained. We are available to help in this process.

• Documentation
  Another way to facilitate a smooth transition to a new system is to provide documentation such as instruction sheets, user guides and administrator guides. We are available to provide whatever level of documentation you believe would be most beneficial for your business.

• Ongoing Support
  Finally, we realize that business processes and needs change over time. We are available to provide ongoing support to meet your changing needs.